Yolanda earned her Master’s degree in Social Work from Syracuse University. She has worked with diverse populations, including adults and children with behavioral and mental health challenges, survivors of domestic and sexual violence, individuals with developmental disabilities, clients seeking reproductive health services, and individuals navigating care management systems and social determinants of health.
She utilizes a person-centered and trauma-informed approach, incorporating cognitive-behavioral therapy techniques and motivational interviewing to meet clients' individual needs and goals. She creates a comfortable environment by fostering a sense of safety and trust, and ensuring that clients feel respected and understood.
Yolanda's primary goals are to empower clients to achieve their personal aspirations, build resilience, and develop practical coping strategies that enhance their overall well-being and autonomy.